| Raytheon Selected to Provide Technology Solutions Through GSA Alliant Contract
RESTON, Va. (Map) - Raytheon Company (NYSE: RTN) has been selected to provide enhanced information technology solutions and services through the U.S. General Services Administration's (GSA) Alliant indefinite delivery-indefinite quantity acquisition contract. Under Alliant, Raytheon will provide infrastructure, application services and IT management services to support federal agencies. Alliant, which has a potential value of $50 billion over 10 years, was awarded to 29 companies. "The GSA Alliant contract will be an essential vehicle for leveraging domain expertise across all Raytheon's businesses; it will enable us to provide the best IT solutions for our customers," said TW Scott, vice president of Raytheon Information Solutions. "We look forward to working with all the agencies to provide them the most cutting-edge and scalable IT solutions in the industry." The Alliant contract will be managed through the Raytheon IDIQ Service Center, ensuring contract optimization and efficiency.
CRM Solution promotes productivity for field forces.
Delivered as hosted application or installed on corporate network, StayinFront CRM v10 provides enterprise-wide, regional, or business unit-level solution with data replication and remote management technology. Layered architecture, combined with .NET framework-based technology, lets business model be created once and deployed across multiple platforms (LANs, WANs, Tablet PCs, mobile devices). Solution integrates all aspects of customer interaction.
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Software helps track customers
In 2000, Joe Fulmer spent $45,000 for modern customer relationship management software - also known as CRM - to help run his Dayton-based sewing machine retailing firm, Stitching Post. Fulmer also operates stores in Columbus and Springfield. The computer program now drives much of his marketing, including the trade-in campaign where customers can bring in their machines after a year and apply the entire purchase price toward a new model. CRM prompts an automatic mailing filled with a list of the newest models as well as a reminder. It also helps Fulmer and his staff monitor inventory and prepare for trends. .
Focus Softnet to debut latest version of CRM at Gitex 2007
Focus Softnet announced that it will be launching version 2.0 of its Customer Relationship Management (CRM) solution at the Gitex Technology Week to be held from 8-12 September, 2007 in Dubai. The leading software developer plans to use Gitex as a platform to further its growth prospects and expand its reach throughout the Middle East and North Africa region. Focus will also be introducing customized versions of its world-class enterprise solutions for various industry verticals as well as catering to the needs of the SOHO segment with its low-cost business management solution, Focus Reach. "Gitex is one the largest globally recognized technology events in the world and an important one for us. Participating in Gitex will ensure worldwide exposure for our products whilst also presenting us with an opportunity to meet visitors and exhibitors from different parts of the world under one roof.
CHECKBOX 4.3 Enables Business Intelligence for Small and Medium Business
The Checkbox 4.3 Developer Kit adds new web services to allow developers to integrate existing applications (CRM, HR, BI) with a powerful user, form, and survey management system in order to create a customized business intelligence system for organizations of all sizes. Cambridge, MA (PRWEB) August 15, 2007 -- Leading online survey software and business intelligence software provider Prezza Technologies announced a new web services component as part of their new Checkbox 4.3 Developer Kit. The new web services layer adds to an existing API (Application Programming Interface) that has been available for years to their customers. This allows any company to create a powerful business intelligence system. "This announcement really highlights the uniqueness between our system and other, lower-end players in the industry," says John Craven, President of Prezza Technologies.
Gartner: SaaS Market To Hit $19.3 Billion by 2011
The worldwide software-as-a-service (SaaS) market reached $6.3 billion in 2006 and is forecast to grow to $19.3 billion by year-end 2011, according to Gartner . SaaS is hosted software based on a single set of common code and data definitions that are consumed in a one-to-many model by all contracted customers, at any time, on a pay-for-use basis, or as a subscription based on usage metrics. The SaaS model is popular for CRM and other technologies such as human resources. Why such success? "The dysfunction of the client/server era is driving alternative approaches to IT development, delivery and management, which SaaS is the most apparent version of," said Ben Pring, research vice president for Gartner. SaaS adoption is broadening out from CRM and HR into new areas such as procurement and compliance management, Gartner has found.
Nikon and RightNow Win 2007 Technology ROI Award From Nucleus Research
BOZEMAN, Mont., Aug. 15 /PRNewswire-FirstCall/ -- Nikon Corporation, (Nachrichten) a world leader in camera and digital imaging equipment, has won Nucleus Research's 2007 Technology ROI Award by using RightNow(R) Technologies on-demand customer relationship management (CRM) solution. Nikon distinguished itself from more than 130 end-user organizations vying for the award, which honors companies whose skillful deployment of IT solutions has produced a positive, bottom-line financial ROI. This is the fourth consecutive year that a RightNow customer has been honored with a Technology ROI Award.
With RightNow Service, an on demand solution for optimizing the quality of the customer experience and the operational efficiency of multi-channel contact centers, Nikon achieved a three-year return-on-investment (ROI) of 3,431 percent.
Construction firm releases new Cape high school bids
The construction management firm overseeing construction of the new Cape Henlopen High School has identified all remaining apparent low bidders for the second group of project contracts, Assistant Superintendent Janis Hanwell said.
"These will be the last contracts except for the final contract for demolition of the existing school, and that won’t be placed out for bid until next year," said Alan Redford, vice president of the project’s construction management firm EDiS Co.
Hanwell said she was provided with the bid results Tuesday, Aug. 7. The final bids ensured there will be enough money left of the $75 million allocated for the high school construction project for EDiS to recommend operable classroom windows be added to the base construction contracts, she said.
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